The Office of the Ombudsman is situated in Wellington but is flexible enough to travel around the country providing assistance to citizens who have concerns or grievances about government departments or local bodies.
The Ombudsman can also investigate most statutory bodies and is also the final judge in relation to complaints that an organisation has not provided information under the Official Information Act 1982.
The Office of the Ombudsman is now covered by the Ombudsmen Act 1975 and this Act can be immediately accessed below.
We also provide you with a direct link to the Government legislation site where you can look up ALL Acts of Parliament and Regulations and Rules. An Act is also known as a Statute. A Regulation is also sometimes known as a Rule. This Government legislation site is still going through some teething problems. But you will be able to access all legislation and find specific Acts and Rules and individual sections.
Local & Private Acts
The Ombudsman is technically an officer of our Parliament. He or she is appointed by the Governor General. The Ombudsman reports to Parliament each year.
There are several Ombudsmen (or women) and the job of the Ombudsman is to act as an investigator or a person who oversees complaints against bureaucracy.
The position is often seen as a very important protection against unfair treatment or outright mistakes or officialdom or bureaucrats in local government and national government.
We can assure you that the Ombudsman’s office investigates complaints very carefully indeed. The Ombudsman is skilled in all aspects of sta
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