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CIVIL LAW

Consumer Guarantees Act 1993

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This Act is a useful legal tool to protect the rights of consumers and provide consumers with legal remedies.  

 

It is probably the most important of all the Acts which relate to the rights of, and protection for, consumers.

 

Private sales are not covered by the Consumers Guarantees Act or the Fair Trading Act.  But the Contractual Remedies Act 1979  gives protection against misrepresentation, so if you bought goods because of a misrepresentation, you can seek compensation.   If the seller refuses, take them to a Disputes Tribunal.

See our topics :

Disputes Tribunal

Fair Trading Act 1986

Consumer Guarantees Act 1993

We have provided a full commentary on the above Act under our Index Site entitled  Consumer Law  and we suggest you visit that site as soon as you have read the information provided on this page.

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Feedback/Blogs/Reviews from related topic: Advertising - False and Misleading
"I found all these contract topics interesting and helpful. JD. Napier December 2006"
Feedback/Blogs/Reviews from related topic: Advertising - False and Misleading
"It's not fair that when you win a case you still have to beg a judge to award you costs and even then the award is always less than you have to pay your lawyer. This happened to me. My lawyer told me that there's always two sides to a story but the judge didn't recognise any validity in the other side's claim yet the nett result is that I recover only about 60% of my costs to my lawyer and the other 40% is about half of what I won in the case. That isn't justice. A real pissed off Kevin J. - Auckland - June 2007"
"NETLAW replies. Yes, we agree. What you need to do in these cases is make an Application for "Full and Reasonable Costs" and argue that the Court should (it can) make a full award. You need to convince a Judge that the other side never really has a chance of winning and that it is unfair that you should have to pay any costs. That is the way it is in the UK and Australia. But in New Zealand, it is usually only a percentage of the costs that you get back. That is unfair in many many cases. NETLAW - June 2007"
Feedback/Blogs/Reviews from related topic: Advertising - False and Misleading
"The fact examples or samples really helped me. Your topic also gave me confidence to speak up for myself. My case was a simple car accident but the other driver wouldn't pay and my lawyer was going to charge me $700 just to help. Netlaw allowed me successfully to "go it alone". Thanks. Thanks. I am on to making my own will now. Miriam (and hubbie)"
Feedback/Blogs/Reviews from related topic: Advertising - False and Misleading
"My neighbour had her bag snatched in the main st of Papakura. Her insurance company will pay to get the locks replaced for her house but not for her car. I think this is extremely unfair as her car was not the target for the theft.

We agree . . . Insurances Companies are increasingly relying on small print and NOT saying at the time the insurance is taken out that a car insurance does NOT cover items pinched from inside the car, and, in this case, obviously consider that the car is not similar to the house. It is best to get your Policy and sit down with an Insurance Company Rep. and try and discuss every little thing that could arise for which you would like to have coverage. - Netlaw"

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